Question 1

Can I cancel my subscription anytime?

Accepted Answer

Yes. You can cancel anytime from your account page. Your access continues until the end of the billing period.

Question 2

Is there a free trial?

Accepted Answer

Toolblip includes a 14-day free trial with no credit card required. You can also stay on the free plan and upgrade later when you're ready.

Question 3

How does yearly billing work?

Accepted Answer

Yearly plans are billed as a single payment for 12 months at a 20% discount - equivalent to 10 months of the monthly price.

Question 4

What payment methods do you accept?

Accepted Answer

No credit card is required to start the free trial. If you upgrade later, we accept all major credit and debit cards via Stripe.

Question 5

What is cloud storage used for?

Accepted Answer

Cloud storage lets you save processed files and results between sessions. All tools process files client-side by default.

Question 6

Can I share my plan with team members?

Accepted Answer

Pro plans include 3 team seats and Max plans include 10 team seats, allowing multiple users to collaborate under one account.